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Frequently Asked Questions
Absolutely! All of our products can be customized with your child's name.You can customise your kids name by entering your kids name directly on the product page before proceeding to the payment. There is a text field present right beneath the colour selector where you can enter your child's name. If you are still facing more difficulties please feel free to get in touch with us via whatsapp or call. Pease double-check the spelling, as customized products cannot be returned.
Once your order is placed, it takes 1-3 business days to process and customize your product. Shipping usually takes an additional 3-5 business days for delivery within India. For international orders, shipping times may vary depending on your location.
Yes, we ship worldwide! Shipping costs and delivery times will be calculated post checkout based on your location, and one of our team members shall get in touch with you regarding the same. Please note that customs duties and taxes may apply, depending on your country's regulations.
Our clothing sizes range from newborn to 13 years old. We provide detailed size charts on each product page to help you select the best fit for your child. If you're unsure, feel free to contact us with your child's measurements, and we'll be happy to assist.
We're sorry for any inconvenience caused! If you receive a defective or incorrect product, please contact our customer service team within 7 days of receiving your order. We'll arrange for a replacement as quickly as possible.
Because our products are customized, we can only accept changes or cancellations within 12 hours of placing your order. If you need to make any changes, please contact us immediately, and we'll do our best to accommodate your request.
Once your order has been shipped, you'll receive an email with a tracking number and a link to track your package. You can also track your order directly from your account on our website.
Yes, we offer bulk ordering options for special events like birthdays, family gatherings, or baby showers. Please contact our customer service team with your requirements, and we'll provide you with a customized quote.
We accept all major credit/debit cards, UPI payments, and net banking options. For customers in India, we also offer part payment via QR code and part payment via Cash on Delivery (COD) for certain products (Please get in touch with our team for further details about this).